ServiceNow for Retail
Putting AI to work in Retail
Unlock maximum efficiency with unified retail solutions from ServiceNow.
Retailers worldwide are navigating a rapidly evolving landscape, facing varying degrees of challenges, including supply chain disruptions, eCommerce competition, and workforce management.
To capitalize on the enormous opportunities that arise due to these changes, retailers must connect their people, processes, and systems, to drive action across the entire value chain and unlock greater efficiencies to deliver exceptional customer experiences.
ServiceNow for Retail
Deliver superior customer experiences by resolving complaints quickly and efficiently
Reduce time to resolution and cost to serve with an automated, proactive, omnichannel experience that provides differentiated customer service.
ServiceNow for Retail
Streamline Store Operations
Manage store requests and asset repairs through a unified, intelligent self- service interface. Provide best-in-class store and franchise support.
ServiceNow for Retail
Creating the Store of the Future
One command center that connects real-time data from IoT devices across physical spaces and analyzes it to help the organization optimize and streamline operations. Leveraging the power of AI, integrating seamlessly with existing organization infrastructure such as cameras, sensors, and other IoT devices which result in operational excellence, enriched customer experiences, and increased sales.
ServiceNow for Retail
AI is driving innovation across the entire retail industry
Generative AI is impacting all retailers and their business operations. From decreasing time to store openings, to empowering the store associate and front-line manager experiences, and improving the overall customer experience. Gen AI is driving change.
